Delighted

The Delighted modules allow you to monitor the survey responses, list, retrieve, delete the people, and send the survey email to the people in your Delighted account.

Getting Started with Delighted

Prerequisites

The module dialog fields that are displayed in bold (in the Integromat scenario, not in this documentation article) are mandatory!

Connecting Delighted to Integromat

To connect your Delighted account to Integromat you need to obtain the API Key from your Delighted account and insert it in the Create a connection dialog in the Integromat module.

1. Log in to your Delighted account.

2. Click Integrations > API

3. Copy the API key to your clipboard.

4. Go to Integromat and open the Delighted module's Create a connection dialog.

5. In the Connection name field, enter a name for the connection.

6. In the API Key field, enter the API key copied in step 3, and click Continue.

The connection has been established.

People

List People

Returns a list of people.

ConnectionEstablish a connection to your Delighted account.
SinceEnter (map) the date to list the people created or updated on or after the specified date.
UntilEnter (map) the date to list the people created or updated on or before the specified date.
LimitSet the maximum number of people Integromat should return during one execution cycle.

Get a Person

Returns information about a person by email or phone number.

ConnectionEstablish a connection to your Delighted account.
SinceEnter (map) the date to list the people created or updated on or after the specified date.

Send to People

Creates or updates a person and schedules a survey email.

ConnectionEstablish a connection to your Delighted account.
ChannelSelect or map the channel through which you want to update the survey email:
  • Email
  • SMS
EmailEnter (map) the email address of the people to whom you want to send the survey email.
Email UpdateEnter (map) the updated email address of the people whose email address you want to update. For example, if you wish to update a person's email, you need to send the old email via the email parameter, and the new email via the email_update parameter.
To update clientA@delighted.com to clientB@delighted.com, you would pass the following: email=clientA@delighted.com and email_update=clientB@delighted.com.
NameEnter (map) the name of the person to whom you want to send the survey email.
DelayEnter (map) the number of seconds to wait before sending the survey email. The default is 0 which means the email is sent immediately. 
SendSelect the checkbox to send the email.
Last Sent atEnter (map) the date and time the person was most recently sent a survey.
PropertiesAdd additional properties for the person:
Key
Enter (map) the key details.
Value
Enter (map) the value for the key.

Delete a Person

Deletes a specified person by email, ID, or phone number.

ConnectionEstablish a connection to your Delighted account.
Delete BySelect or map the option to delete the person:
  • ID
  • Email
  • Phone Number
IDSelect or map the Person ID you want to delete.
EmailSelect or map the person's email address you want to delete.
Phone NumberSelect or map the person's phone number you want to delete.

Other

Watch Survey Responses

Watches for survey responses.

Webhook NameEnter a name for the webhook.

See the Setting Up Delighted Webhook for adding the webhooks in your Delighted account.

Make an API Call

Performs an arbitrary authorized API call.

ConnectionEstablish a connection to your Delighted account.
URL

Enter a path relative to https://api.delighted.com For example: /v1/metrics.json

For the list of available endpoints, refer to the Delighted API Documentation.

Method

Select the HTTP method you want to use:

GET
to retrieve information for an entry.

POST
to create a new entry.

PUT
to update/replace an existing entry.

PATCH
to make a partial entry update.

DELETE
to delete an entry.

HeadersEnter the desired request headers. You don't have to add authorization headers; we already did that for you.
Query StringEnter the request query string.
BodyEnter the body content for your API call.

Example of Use - List People

The following API call returns all the people from your Delighted account:

URL:
/v1/people.json

Method:
GET

Matches of the search can be found in the module's Output under Bundle > Body
In our example, 2 people were returned:


Setting Up Delighted Webhooks

1. Open the Watch Survey Responses module, enter a name for the webhook, click Save, and copy the URL address to your clipboard. Click OK and save the trigger.

2. Log in to your Delighted account.

3. Click Integrations > Webhook > Add a new rule.

4. Select the responses you want to receive and enter the URL address copied in step 1 and click Save & turn on.

You have successfully added the webhook. Go to Integromat and run the trigger to receive the alerts when a response is received for the survey.


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