Modules

Add Labels to a Ticket

Adds labels to a ticket.

Create a Ticket

Creates a ticket.

Get a Ticket

Gives information about a ticket.

Get a Ticket's Assignee

Gets a ticket's assignee.

Get a Ticket's State

Gets a ticket's state.

Make an API Call

Performs an arbitrary authorized API call.

Replace All Labels on a Ticket

Replaces all labels on a ticket.

Update a Ticket Assignee

Updates a ticket's assignee.

Update a Ticket's Assigned Group

Updates a ticket's assigned group.

Update a Ticket's State

Updates a ticket's state.

Upload a File

Sends a single binary file, which is supported by most clients.

Watch Agent Event

Triggers when a new agent event occurs.

Watch Customer Event

Triggers when a new customer event occurs.

Watch Message Event

Triggers when a new message event occurs.

Watch Ticket Event

Triggers when a new ticket event occurs.

Search Tickets

Searches for tickets.

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