Landbot
The Landbot modules allow you to monitor events, send texts, image, location, retrieve channels, tickets, customers and also create tickets, or custom fields in your Landbot account.
Getting Started with Landbot
Prerequisites
- A Landbot account
In order to use Landbot with Integromat, it is necessary to have a Landbot account. If you do not have one, you can create a Landbot account at landbot.io.
Connecting Landbot to Integromat
To connect your Landbot account to Integromat you need to obtain the token from your Landbot account.
1. Log in to your Landbot account.
2. Click on your profile icon in the bottom-left corner and select the Account option from the menu.
3. Copy the provided API token.
4. Go to Integromat and open the Landbot module's Create a connection dialog.
5. Enter the API token you have copied in step 3 to the respective field and click the Continue button to establish the connection.
Triggers
Watch Events
Triggers when an event occurs.
Actions
Get a Channel
Returns details of the specified channel.
Connection | Establish a connection to your Landbot account. |
Channel ID | Map or select the ID of the channel you want to get details about. |
Create a Ticket
Creates a ticket.
Connection | Establish a connection to your Landbot account. |
Customer ID | Enter (map) the ID of the customer you want to create a ticket for. |
Description | Enter the description of the ticket. |
Status | Select the ticket status. |
Tags | Enter tags you want to add to the ticket. |
Send a Text
Sends a chat message to the customer.
Connection | Establish a connection to your Landbot account. |
Customer ID | Enter (map) the ID of the customer you want to send the message to. |
Text | Enter the text content of the message. |
Send an Image
Sends an image to the chat with the customer.
Connection | Establish a connection to your Landbot account. |
Customer ID | Enter (map) the ID of the customer you want to send the image to. |
URL | Enter the URL of the image. |
Caption | Enter the image title. |
Send a Location
Sends a link with the specified location to the customer.
Connection | Establish a connection to your Landbot account. |
Customer ID | Enter (map) the ID of the customer you want to send the location to. |
Latitude | Enter the location Latitude. |
Longitude | Enter the location Longitude. |
Update a Custom Field
Updates a specified field.
Connection | Establish a connection to your Landbot account. |
Customer ID | Enter (map) the ID of the customer you want to update the field for. |
Field | Select the field you want to update. |
Type | Select the type of the field. |
Value | Enter the desired value to the field. |
Get a Customer
Retrieves customer details.
Connection | Establish a connection to your Landbot account. |
Customer ID | Enter (map) the ID of the customer you want to retrieve details about. |
Assign a Customer to the Bot
Assigns a customer to the specified bot.
Connection | Establish a connection to your Landbot account. |
Customer ID | Enter (map) the ID of the customer you want to assign to the bot. |
Bot ID | Enter (map) the ID of the bot that will be assigned to the customer. |
Assign a Customer to the Agent
Connection | Establish a connection to your Landbot account. |
Customer ID | Enter (map) the ID of the customer you want to assign to the bot. |
Bot ID | Enter (map) the ID of the bot that will be assigned to the customer. |
Add Custom Field
Adds a field to the customer's profile.
Connection | Establish a connection to your Landbot account. |
Customer ID | Enter (map) the ID of the customer you want to add the custom field to. |
Field name | Enter the name for the new field. |
Type | Select the type of the field. |
Value | Enter the custom field value. |
Make an API Call
Allows you to perform a custom API call.
Connection | Establish a connection to your Landbot account. |
URL |
Enter a path relative to For the list of available endpoints, refer to the Landbot API Documentation.
|
Method |
Select the HTTP method you want to use: GET POST PUT PATCH DELETE |
Headers | Enter the desired request headers. You don't have to add authorization headers; we already did that for you. |
Query String | Enter the request query string. |
Body | Enter the body content for your API call. |
Example of Use - List Tickets
The following API call returns a list of all tickets in your Landbot account:
Matches of the search can be found in the module's Output under Bundle > Body > tickets.
In our example, 18 tickets were returned:
Update a Ticket
Updates an existing ticket.
Connection | Establish a connection to your Landbot account. |
Ticket ID | Enter (map) the ID of the ticket you want to update. |
Description | Select the field you want to update. |
Status | Set the status of the ticket after the update. |
Tags | Add tags to the ticket. You can enter more comma-separated tags. |
Get a Ticket
Retrieves ticket details.
Connection | Establish a connection to your Landbot account. |
Ticket ID | Enter (map) the ID of the ticket you want to retrieve details about. |
Searches
List Tickets
Returns all tickets.
Connection | Establish a connection to your Landbot account. |
Limit | Enter the maximum number of tickets Integromat will return during one execution cycle. |
List Customers
Returns all customers.
Connection | Establish a connection to your Landbot account. |
Limit | Enter the maximum number of customers Integromat will return during one execution cycle. |