Retently
The Retently modules allow you to monitor, create, update, list, and delete the customers, and survey responses in your Retently account.
Getting Started with Retently
Prerequisites
- A Retently account
In order to use Retently with Integromat, it is necessary to have a Retently account. If you do not have one, you can create a Retently account at retently.com/integrations/.
Connecting Retently to Integromat
To connect your Retently account to Integromat you need to obtain the API Key from your Retently account and insert it in the Create a connection dialog in the Integromat module.
1. Log in to your Retently account.
2. Click Settings () > API Tokens > Generate New Token.
3. Enter a name for the token ad click Generate API Token.
4. Copy the API Token to your clipboard.
5. Go to Integromat and open the Retently module's Create a connection dialog.
6. In the Connection name field, enter a name for the connection.
7. In the API Key field, enter the API token copied in step 4 and click Continue.
The connection has been established.
Customers
List Customers
Returns a list of customers with specified fields.
Connection | Establish a connection to your Retently account. |
Sort | Enter the option to filter the customers based on the specified option. For example, createdDate . |
Limit | Set the maximum number of survey responses Integromat should return during one execution cycle. |
Create a Customer
Creates a customer.
Connection | Establish a connection to your Retently account. |
Enter the customer's email address. | |
First Name | Enter the customer's first name. |
Last Name | Enter the customer's last name. |
Company Name | Enter the company with which the customer is working. |
Tags | Add the tags for the customer. |
Properties | Add the labels for the customer: Label Enter a name for the label. Type Select the label type. For example, Value Enter the value for the label. |
Update a Customer
Updates a customer.
Connection | Establish a connection to your Retently account. |
Enter the customer's email address. | |
First Name | Enter the customer's first name. |
Last Name | Enter the customer's last name. |
Company Name | Enter the company with which the customer is working. |
Tags | Add the tags for the customer. |
Properties | Add the labels for the customer: Label Enter a name for the label. Type Select the label type. For example, Value Enter the value for the label. |
Delete a Customer
Deletes a customer.
Connection | Establish a connection to your Retently account. |
Select or map the customer's email address you want to delete. |
Unsubscribe Customers
Unsubscribes customers.
Connection | Establish a connection to your Retently account. |
Subscribers | Add the email addresses of the subscribers you want to unsubscribe. |
Message | Enter the reason text to notify the subscribers. |
Surveys
Watch Survey Responses
Watches for survey responses.
Connection | Establish a connection to your Retently account. |
Limit | Set the maximum number of survey responses Integromat should return during one execution cycle. |
Tag a Survey Response
Adds a tag to a survey response.
Connection | Establish a connection to your Retently account. |
Response ID | Select the Response ID to which you want to add a tag. |
Tags | Add the tags with which you want to tag the response. |
Op | Select the override option, Append to append the tags to the response, or leave empty to override existing tags. |
Create Customers and Send Survey
Creates new customers or updates the existing ones and sends a transactional survey.
Connection | Establish a connection to your Retently account. | ||||||||||||
Campaign | Select or map the Campaign ID which you want to send to the customer. | ||||||||||||
Subscriber | Add the subscribers to send the survey:
|
Other
Make an API Call
Performs an arbitrary authorized API call.
Connection | Establish a connection to your Retently account. |
URL | Enter a path relative to For the list of available endpoints, refer to the Retently API Documentation. |
Method | Select the HTTP method you want to use: GET POST PUT PATCH DELETE |
Headers | Enter the desired request headers. You don't have to add authorization headers; we already did that for you. |
Query String | Enter the request query string. |
Body | Enter the body content for your API call. |
Example of Use - List Campaigns
The following API call returns all the campaigns from your Retently account:
URL:/api/v2/nps/campaigns
Method:GET
Matches of the search can be found in the module's Output under Bundle > Body.
In our example, 2 campaigns were returned: